Hotel in Cuenca with an outdoor pool and a restaurant This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and an outdoor tennis court are onsite. Parador de Cuenca offers 63 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry
Policies
Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately eur 22 for adults and eur 11 for children self parking fee: eur 25 per night late check-out is available for a fee (subject to availability) housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals welcome)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 16610100023 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash
Reviews
Yamilet
Dec 7, 2025 02:38:44 AM
Review Score:
8
Summary: The hotel is very nice and at a great location. The room was clean and spacious, nice bathroom and dressing area.
The breakfast was Ok, no decaf machine and the service to get hot dishes was slow. The buffet area was good.
In general is a nice place with good access to the city. The only negative thing was that the water in the shower would go from hot to cold and vice versa, didn't matter what time you shower, it was the same.
See All Reviews
Reviews
Yamilet
Dec 7, 2025 02:38:44 AM
Review Score:
8
Summary: The hotel is very nice and at a great location. The room was clean and spacious, nice bathroom and dressing area.
The breakfast was Ok, no decaf machine and the service to get hot dishes was slow. The buffet area was good.
In general is a nice place with good access to the city. The only negative thing was that the water in the shower would go from hot to cold and vice versa, didn't matter what time you shower, it was the same.
Leslie
Sep 15, 2025 07:05:53 PM
Review Score:
8
Summary: The location though beautiful is a challenge to reach. Hotel should offer a shuttle service from the train as there were no taxis available. Breakfast was excellent with choice of omelettes and eggs. There are peculiar rules like not being able to sit in the courtyard on a ‘dinner’ table at 10pm which is empty to have a drink if the drinks tables next to it are not empty. There were six empty dinner tables and yet we were refused a drink until someone left the undressed table. Requests to staff were responded to somewhat reluctantly at some points though it may be that they were overwhelmed. Don’t miss the pool; it’s gorgeous, but freezing. The views are spectacular and the hotel itself is very attractive with generous-sized rooms.
John
Aug 31, 2025 09:55:00 PM
Review Score:
10
Summary: Great hotel in a magical setting. Construction work outside the hotel made entering and exiting a bit chaotic. Hotel personnel were fantastic. Rooms were nice and comfortable. Breakfast was great. Worth the effort getting to especially driving in downtown Cuenca (you have to experience it to understand this comment).
Andrew
Aug 29, 2025 05:28:57 PM
Review Score:
10
Summary: Amazing location, very historic building. Great service
Hector
Aug 21, 2025 05:10:04 AM
Review Score:
10
Summary: Great location, right next to old city, in front of casas colgadas. Parking is really close and convenient. Beatiful rooms and building
Aug 16, 2025 12:20:58 PM
Review Score:
8
Summary: Same of the staff in reception are very “slow” (for check in, to give information, to answer any question in general!). From the 5 Paradores I have visited this summer this would be the one I would not return. It didn’t help that they selected August to make the front entrance renovation and we couldn’t check in as soon as we arrived.
Food was not spectacular but still Paradores priced.
Kristen
Aug 11, 2025 10:50:37 PM
Review Score:
6
Summary: We were the first guests in our rooms following a major remodel but the area surrounding the hotel still had construction tarps up which blocked us from seeing the hotel entrance. It's a tiring walk to amenities. Arrival was very confusing, we couldnt control the a/c which was cold in one room but hot in 2 others. We appreciated being given complementary water, the only parador that did, given the tap water tasted badly. We do not like the parador policy of making us reserve for breakfast. Not relaxing at all. The food however was exceptional.
Melissa
Dec 17, 2024 07:36:29 PM
Review Score:
10
Summary: Excellent plaxe to stay and walk the city.
Maria
Oct 28, 2024 07:36:47 AM
Review Score:
10
Summary: Clean great view wonderful staff! The front desk was very friendly!
Juan
Oct 24, 2024 05:25:48 PM
Review Score:
10
Summary: We love Cuenca’s Parador, was a dream come true. All around the Parador was beautiful, lots of history. We definitely will come back to this location.